Citrix Systems Engineer
UNIVERSAL Technologies is seeking a Citrix Systems Engineer for an on-site role in Long Island City, NY. LinkedIn profiles preferred. The right candidate will serve as the primary system engineer responsible for supporting and maintaining a Citrix XenApp environment supporting more than 500 concurrent users. The selected candidate will work as part of a small engineering team focused on Citrix infrastructure–related tasks and projects, including system upgrades, application delivery, and remote user support. This role requires strong hands-on experience with Citrix technologies, Windows-based environments, and enterprise remote access solutions.
WHO WE ARE
UNIVERSAL Technologies is a certified Women-Owned Business Enterprise (M/WBE) specializing in IT consulting and professional services. For over 15 years, we have provided staffing and technology solutions to government and private-sector clients. Our mission is to connect exceptional IT talent with meaningful projects that drive innovation, efficiency, and service excellence.
WHAT WE OFFER
UNIVERSAL Technologies offers competitive compensation, opportunities for professional growth, and a collaborative environment that values diversity, inclusion, and technical excellence. Join our network of professionals and help us support and modernize critical IT infrastructure environments.
MANDATORY SKILLS/EXPERIENCE
• Minimum of five (5) years of hands-on technical experience supporting Citrix XenApp environments, including XenApp 7, StoreFront, and Citrix Web Interface
• Experience supporting Citrix environments with 500+ concurrent users
• Hands-on experience administering and supporting Citrix NetScaler appliances
• Experience upgrading or migrating Citrix environments to Citrix SaaS or cloud-based infrastructures
• Strong experience with Microsoft Windows Server operating systems and Microsoft Terminal Services
• Experience with Windows Group Policy Objects (GPO) and registry configuration
• Hands-on experience with Windows PowerShell scripting
• Experience deploying and supporting enterprise software distribution solutions
• Experience providing operational support for Citrix or other remote access–related services
• Knowledge or hands-on experience with Azure Virtual Desktop
• Strong written and verbal communication skills
• Ability to work effectively in a team-oriented environment and manage multiple priorities
SCOPE OF SERVICES
• Serve as the primary system engineer responsible for supporting and maintaining the Citrix XenApp environment
• Maintain and support existing Citrix infrastructure, including XenApp 7 and NetScaler components
• Upgrade and migrate the existing Citrix environment to a Citrix SaaS-based infrastructure
• Deploy, configure, and support applications within the Citrix environment
• Manage and participate in daily remote user support activities
• Perform periodic system assessments and provide management with recommendations for upgrades, enhancements, and ongoing maintenance
• Ensure Citrix systems are operating optimally with high availability and performance
• Collaborate with other engineering team members to support and improve remote field site operations
• Follow and enforce established IT policies, procedures, and standards
• Efficiently manage and prioritize daily work queues and assigned tasks
UNIVERSAL Technologies is an equal opportunity employer.