IT Business Analyst / Systems Analyst
UNIVERSAL Technologies is seeking an experienced IT Business Analyst / Systems Analyst for an onsite role in New York, NY to support large-scale, mission-critical workflow applications within a Project Management Office (PMO) environment. Active LinkedIn preferred. This role focuses on eliciting, analyzing, documenting, and validating functional and non-functional requirements for complex systems that support asset lifecycle tracking, inspections, permitting, maintenance, and operational workflows. The consultant will serve as a key liaison between business stakeholders and technical teams to ensure solutions align with organizational needs, data standards, and system architectures.
WHO WE ARE
UNIVERSAL Technologies is a Women-Owned (M/WBE) IT consulting and staffing firm providing high-quality technology professionals and solutions to government and enterprise clients. We specialize in delivering experienced consultants who support complex application development, systems integration, data analysis, and IT transformation initiatives.
WHAT WE OFFER
• Opportunity to work on large-scale, high-impact enterprise applications
• Collaborative and mission-driven project environments
• Exposure to complex data, workflow, and system integration challenges
• Support from an experienced IT consulting organization
MANDATORY SKILLS / EXPERIENCE
Note: Candidates who do not meet the mandatory requirements will not be considered.
• Minimum of 6 years of experience in application software analysis and development environments
• Hands-on experience with requirements gathering, data analysis, data structures, data manipulation, databases, programming, testing, and implementation
• Experience producing technical documentation and end-user documentation
• Background supporting or leading software conversions and system implementations
• Experience working across multiple environments including mainframe, mid-range systems, personal computers, and laptops
• Ability to assist and/or lead the design of program specifications and implementation of software solutions
Additional Preferred Experience (Included Under Mandatory Consideration):
• BA/BS degree or equivalent in business, communications, or a technology-related field
• 6+ years of experience specifying, analyzing, and documenting requirements for mission-critical web and client/server applications
• Strong understanding of application development methodologies, tools, and environments
• Proficiency with Microsoft Office applications
• Experience with Waterfall, RUP, and Agile SDLC methodologies
• Strong analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication skills
• Proven ability to facilitate discussions, drive consensus, and work with diverse stakeholder groups
• Ability to estimate levels of effort and support delivery commitments
SCOPE OF SERVICES
• Identify and document functional and non-functional requirements using industry-standard analysis techniques (data flow modeling, workflow analysis, functional decomposition)
• Prepare, review, and update requirements documentation, business processes, specifications, and solution recommendations
• Collaborate with senior analysts, business units, and subject matter experts to define, test, and implement system requirements
• Conduct requirements elicitation through interviews, workshops, surveys, and review of existing systems and documentation
• Analyze current systems to identify deficiencies and improvement opportunities, aligning solutions with business needs and emerging technologies
• Create and maintain analysis artifacts including process maps, business rules, user stories, workflows, use cases, UI designs, and acceptance criteria
• Analyze information from multiple sources, reconcile conflicts, and distinguish actual business needs from stated requests
• Serve as a liaison between business users, technology teams, developers, and support teams
• Support rollout strategies by understanding organizational structure, business challenges, and data requirements
• Define standards for acceptance testing, develop test plans, test conditions, and test matrices
• Track and resolve issues, coordinate and execute acceptance testing
• Work independently with stakeholders under the guidance of project and relationship managers
• Communicate clearly and professionally through written correspondence and stakeholder interactions
• Apply feedback appropriately and adhere to established project standards
UNIVERSAL Technologies is an equal opportunity employer.