Pedestrian Ramp Inspections Analyst
UNIVERSAL Technologies is seeking a Pedestrian Ramp Inspections Analyst to work onsite in New York, New York. Local applicants with active LinkedIn profiles are preferred.
WHO WE ARE
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.
We take pride in placing talented professionals on mission-critical technology projects that drive public sector transformation and operational excellence.
WHAT WE OFFER
Our W2 employees can expect the following benefits:
Competitive pay
Health/Dental Insurance
Group Life Insurance
401K
HSA/FSA
Pre-Tax Transportation Program
Generous Paid Time Off/Holiday
MANDATORY SKILLS/EXPERIENCE
Bachelor’s Degree OR equivalent combination of advanced education, training, and experience will be considered
Minimum of 8 years’ experience with writing application software, data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid-range, and personal computers/laptops
Available to assist and/or lead in the design of program specifications and the implementation of software solutions
Strong communication skills, both written and verbal
Strong documentation, critical thinking, and analytical skills
PREFERRED SKILLS/EXPERIENCE
BA/BS Degree or equivalent, in a technology-related field or other degree preferred
10+ years of experience in specifying, analyzing, and documenting requirements for mission-critical business applications in a web/client-server environment
Effective presentation and leadership skills
Knowledge of different application development environments, tools, and methodologies
Expertise using Microsoft Office applications
Excellent verbal and written communication skills and ability to interact professionally and confidently with executives, managers, and subject matter experts
Strong analytical, decision-making, and problem-solving skills to interpret business needs and translate them into application and operational requirements
Strong facilitation skills and proven experience in driving consensus across multiple stakeholder groups
Process-driven analysis skills and background in various requirements elicitation methods
Proficiency with Waterfall, RUP, and Agile SDLC processes
Ability to accurately estimate level of work to be provided for delivery commitments to stakeholders
SCOPE OF SERVICES
The Sr. Business Analyst will support the NYC DOT IT Project Management Office (PMO) in implementing technology projects and contributing to the development of innovative, impactful solutions.
Responsibilities include:
Identify functional and non-functional requirements for IT projects and programs using industry-standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis
Prepare, review, and update requirements, specifications, business processes, and recommendations for proposed solutions using standard templates
Work closely with the senior business analyst, DOT business units, and subject matter experts in definition, testing, and implementation of functional requirements
Solicit requirements through interviews, workshops, surveys, and/or existing systems documentation or procedures
Identify and document existing system deficiencies
Have considerable knowledge of existing information processing systems and emerging technology trends to match them with DOT's current and future business needs
Participate in meetings with both technology and business teams to facilitate the understanding, clarification, and implementation of requirements
Create/revise/own analysis artifacts and deliverables such as process maps, business requirements, business rules, user stories, user workflows, use cases, user interfaces, screens, and acceptance test cases
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish client requests from the underlying true needs
Understand client organization’s direction, structure, business issues, and data challenges
Define and/or contribute to roll-out strategies
Act as the liaison between business units, technology teams, and support teams
Manage client expectations effectively
Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management
Continually seek opportunities to increase customer satisfaction and deepen client relationships
Create and maintain strategic partnerships between business needs and technology delivery
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the facilitation of team and client meetings
Communicate difficult/sensitive information tactfully
Promote active listening with team members and contribute appropriately to conversations
Prepare written business correspondence that is coherent, effective, professional, and engaging
Possess understanding in the areas of application programming, database and system design
Understand technical design specifications
Understand Internet, Intranet, Extranet, and client/server architectures
Understand how legacy and web-based systems interface with each other
Define and set standards/templates for acceptance test cases, acceptance testing, and test matrices
Define acceptance test conditions and develop accurate/complete test plans
Ensure issues are identified, tracked, reported on, and resolved in a timely manner
Conduct acceptance testing efforts according to plan
Work independently with clients to define concepts under the direction of senior business analyst and project managers
Take inputs from supervisor and appropriately apply comments/feedback
Understand the necessity of project standards and apply them consistently
Understand how various issues affect each other and the outcome of projects
Develop internal and external meeting objectives and agendas
Prioritize multiple tasks effectively
Demonstrate the ability to cooperate with a variety of people and achieve results
Proactively initiate, develop, and maintain effective working relationships with team members
Work with client personnel to identify required changes and communicate needed changes to development team
UNIVERSAL Technologies is an equal opportunity employer.