UNIVERSAL Technologies
Experience. Expertise. Excellence.
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Product Owner/BA


Product Owner / Business Analyst

UNIVERSAL Technologies is seeking a Product Owner / Business Analyst to lead innovation and manage end-to-end product development and support. This role involves close collaboration with cross-functional teams, vendors, and business stakeholders to drive product delivery in a fast-paced Agile environment. Candidates should be prepared to work on-site 3 days per week in Long-Island City, NY.  

WHO WE ARE:
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

We take pride in placing talented professionals on mission-critical technology projects that drive public sector transformation and operational excellence.

WHAT WE OFFER:
Our W2 employees can expect the following benefits:

  • Competitive pay

  • Health/Dental Insurance

  • Group Life Insurance

  • 401K

  • HSA/FSA

  • Pre-Tax Transportation Program

  • Generous Paid Time Off/Holiday Policy

REQUIRED CORE COMPETENCIES:

  • Minimum 3 years of experience as a lead Product Owner or Business Analyst

  • At least 5 years of IT experience in roles as a BA and or Product Owner

  • Expert knowledge of the Software Development Life Cycle (SDLC)

  • Strong experience in gathering requirements and documenting complex business processes

  • Excellent communication, presentation, and articulation skills

  • Detail-oriented, collaborative team player with strong soft skills and adherence to structured processes

SCOPE OF SERVICES:

  • Translate product roadmap features into well-defined product requirements, including user stories and acceptance criteria

  • Collaborate with cross-functional teams, including analytics, design/UX, engineering, and user enablement

  • Operate in an Agile environment, regularly refining priorities, outlining milestones and deliverables, and assessing risks and opportunities

  • Partner with stakeholders to help define product vision, strategy, and feature prioritization

  • Own and maintain the product roadmap as needed

  • Assist in designing the internal and external user experience, including system support and monitoring

  • Prioritize and manage the sprint backlog for assigned products to meet stakeholder needs

  • Lead the functional design process grounded in user knowledge and technical constraints

  • Track and report on product performance metrics to support data-driven investment decisions

PREFERRED QUALIFICATIONS:

  • Bachelor's degree in Computer Science, Business, Information Technology, or a related field (or equivalent experience)

UNIVERSAL Technologies is an Equal Opportunity Employer.