Public Safety 911 Telecommunications Systems Engineer
UNIVERSAL Technologies is seeking a Public Safety 911 Telecommunications Systems Engineer for a part-time, remote position that will require at least 3 trips to Norwich, NY. Overnight stay may be required. NYS residents only and an active LinkedIn preferred. The right candidate will lead the design and implementation of next-generation public safety telecommunications systems, including advanced 911 infrastructure for first responders. This position requires an experienced professional with deep expertise in IP-based and wireless technologies within the public safety environment. The engineer will oversee all aspects of requirements gathering, design specification, and project management to support complex, multi-site emergency communications initiatives.
***Approximately 20 hours per week, actual number may change.
WHO WE ARE
UNIVERSAL Technologies is a certified Women-Owned Business Enterprise (M/WBE) IT consulting firm specializing in staffing and technology solutions for government and commercial clients. We are committed to providing high-quality talent and innovative IT services that help organizations achieve operational excellence.
WHAT WE OFFER
We offer competitive compensation, comprehensive benefits, and a collaborative environment where innovation and professional growth are encouraged. Join our team and become part of a company that values integrity, diversity, and the pursuit of excellence in every engagement.
MANDATORY SKILLS/EXPERIENCE
Bachelor’s degree required.
Minimum of 7 years of relevant experience in telecommunications engineering or related fields
Advanced practical experience in IP-based and wireless technologies in a public safety environment.
Experience providing leadership and strategic implementation support for complex 911 systems.
Proven experience applying technical standards to actual product features and system functionality.
Strong knowledge of federal, state, and local agency operations related to public safety dispatch and 911 call centers.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
SCOPE OF SERVICES
Conduct design work for public safety telecommunications systems, focusing on next generation 911 (NG911) solutions.
Coordinate public safety communications needs assessments, including requirements gathering from first responders and agency clients, and analyze design options.
Create requirements-based technical specifications and incorporate them into procurement documents for acquiring equipment and services.
Manage site-specific requirements gathering and approval processes; perform quality assurance reviews of PSAP (Public Safety Answering Point) locations.
Develop and maintain project scope, roles, responsibilities, and detailed implementation plans.
Conceptualize and manage the initial design approach and oversee all related engineering work, including specifications, scope, and project documentation for dispatch and remote communications facilities.
Provide leadership and strategic implementation support for complex 911 systems.
Lead and participate in development of reports, analyses, and technical presentations.
Remain current on industry standards, policies, funding mechanisms, and legislative changes affecting public safety communications, and assess impacts for clients.
Share technical expertise and collaborate with team members to promote best practices, knowledge sharing, and innovative solutions.
UNIVERSAL Technologies is an Equal Opportunity Employer.